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Community Trust Credit Union
847-662-2050
©2005 Community Trust Credit Union.
All Rights Reserved.

Telephone Banking (ART)

One call does it all. Transfer funds from one account to another anytime and from anywhere. Even after the credit union is closed, you can still make transactions by telephone using 'ART,' CTCU's ultra-convenient Audio Response Teller system.


How It Works

Easily access your CTCU accounts through ART, simply by using a touch-tone phone!

  1. Call ART at 847-662-7346.
    (If outside the 847-area code, call toll-free: 877-457-7553. )
  2. Enter your Member Number as shown on your statement followed by the # sign.
  3. Enter your access code, followed by the # sign. This is a 4-8 digit PIN number that only you know. If you don’t have an access code, contact the credit union and any staff person can set you up with one.
  4. Enter the service code for the transaction you wish to perform, followed by the # sign.
  5. To end your session, press '99', followed by the # sign.
Download ART Instructions (PDF file)
  Requires Adobe Reader


Member Benefits

  • Personalize your secure PIN access number at any time.
  • 6 free account transfers per month.
  • Unlimited inquires 24 hours a day.
  • Get account balance and history.
  • Get a list of cleared checks, or the status of a specific check.
  • Make loan payments.
  • Issue a stop payment request.
  • Reorder checks.
  • Toll free number when out of town.
  • Safe and convenient access to your account from home, work, or on the road using any touch-tone phone.
  • No teller transfer fees.
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Community Trust Credit Union
847-662-2050 -- Branch Locations -- webmail@ctcu.org

NCUA and ESI Insured, Equal Housing Lender
Deposits Federally insured up to $100,000 by NCUA.
Additional $250,000 insured by ESI
.

*APR = Annual Percentage Rate. APY = Annual Percentage Yield.
 
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